We continue to be available in a variety of ways, with the addition of updated showroom hours.
The Custom Comfort showroom doors are open and we are set up to follow the OC Health Care Agency safety guidelines. We will be open daily from 10:00 a.m. to 6:00 p.m. However, Sundays will be reserved for shopping and sleep consultations by-appointment-only, supporting clients who prefer a private setting at this time.
To ensure the safety of all clients and team members every step of the way…
- All staff will be wearing protective face masks, and customers are encouraged to do the same
- Plenty of uncrowded space to shop, ensuring social distancing of six feet or more
- Guest are encouraged to shop with a maximum of two family members
- Elevated cleaning practices, including disinfecting all high-touch, high-traffic areas throughout the day
- As always, clean, sanitized pillowcases and linens are used during each sleep consultation
- Hand-sanitizing station for convenience
- Threshold or White-Glove Delivery within 2-3 days of order
- Our delivery staff follows a high level of safety and hygiene, wearing masks, gloves, and shoe covers during your installation
- Physical-distancing standards of six feet or more to be maintained at all times
- Contactless Curbside Pick-up at our factory warehouse if you prefer this service over Delivery (save $50.00)
- Our employees will stay home if they, or someone in their household, are sick
- Consistent and proper hand-washing by all team members every 30 minutes
- All employees will have a temperature check before starting a shift