Custom Comfort was recommended to me by my best friend and her boyfriend (who have purchased around 3-4 mattresses here total and they keep coming back). My mattress was a good 8 or 9 years old, was a pillow top and slumping in the center. I couldn’t flip it either! I was having lower to mid back issues and wanted a firmer mattress. I’m so happy I shopped at custom- the manager went through my options with me and I ended up with the revive 200 which I’m really happy with. Make sure to check in on Yelp for $100 off! Delivery was same day, around 5pm.
The only part of the experience I did not like was that I had purchased a mattress cover which didn’t come until a good month later- and I had to call to find out what happened. I received it on my doorstep 2 days later and I can’t help but think they didn’t place the order at all. I didn’t complain further because they already sold it to me half off.